Tony Winyard

In this weeks show we talk with Geoff Thatcher the Founder & Chief Creative Officer at Creative Principals and Author of a new book called "The CEO's Time Machine'. Geoff has been creating world-class experiences in corporate visitor centers, executive briefing centers, museums, theme parks and live events for many years.   Some of the topics discussed in this episode: Creative Leadership His Book: The CEO’s Time Machine - which took 5 weeks from starting to finish! His daughter Zoe drew the illustrations for the book Believes that most CEOs aren’t interested in the past and only interested in the future and that is a fatal flaw “Start with the future and look back” Companies make mistakes all the time by not looking back Creativity Working creatively with his daughter Zoe Working on a project for the Science Museum in Shropshire - Irondale -Ingenuity Where inventions lead to, which can be fascinating “If you have to kill a project, don’t wound it, kill...

Marc Gordon is one of the world’s top Customer Experience experts. He has presented on stages around the world.  Marc shows organizations how to create and deliver customer experiences that increase sales and inspire loyalty and works directly with business owners, management teams and front line staff through consulting and workshops, in-person and virtually.  Some topics discussed in this episode: The experience you deliver is the most influential factor that separates you from your competitors. Services can be duplicated, products can be replicated, but the experience you deliver is your own. Why Marc disagrees with the commonly held view of overdelivering on customers expectations Why transactions should be easy, convenient and stress free for your customers and constantly replicated A book that Marc recommends: "Shoe Dog" - Phil Knight Quotation: Quote:  "Nobody will ever complain that dealing with you was too easy, too convenient and not stressful enoug...

David Hyner interviewed over 250 top achievers from all walks of life and asked them how they think and behave when setting and achieving goals and discovered they don't set SMART goals. David is an International award winning professional speaker, trainer and workshop facilitator In this episode we discuss why "smart" goals are setting you up for mediocrity... at best! And how to learn how you can set and achieve MASSIVE goals like the top achievers he interviewed did. What George T Doran the creator of SMART goals really meant when he introduced this concept   Books Mans search  for meaning - Viktor Frankl   Rhinoceros Success: The Secret to Charging Full Speed Toward Every Opportunity - Scott Alexander     LinkedIn –  https://www.linkedin.com/in/davidhyner/ YouTube –  https://www.youtube.com/user/davidhyner Website -   www.davidhyner.com   Video courses -  https://www.udemy.com/user/davidhynerpsaefpsaal...

This episode is with Keziah Robinson a business strategist, coach, and investor with over 15 years experience working with CEOs, founders & executive leadership across multiple industries. She founded Cassia Partners, an independent advisory firm with expertise in early stage startups, pivots/turnarounds, and intrapreneurial corporate initiatives. Keziah's tailored approach incorporates elements of design thinking and behavioral science.   In this episode we discuss: When she was mistaken for a life coach and why that was such a compliment Helping one of her clients exceed expectations in herself Clients thinking that their industry is special and different to everyone elses. "Clients often use the "it's different in [X industry]" to justify putting up with bad client and employee relationships" Her clients already have their own answers, they just don't realise it yet Favourite Quotations: "Discovery consists of seeing what everybody ...