Episode 13 - Jay Baer


Jay Baer is billed as 

The world’s most inspirational marketing and customer service keynote speaker

Jay shows you how to use technology as an unfair marketing and customer service advantage. Audiences will rethink their approach to marketing and customer service, helping them gain more customers and keep those they’ve already earned.

His recent book Talk Triggers is the perfect book for this podcast because essentially it is all about exceeding your customers expectations and is well worth asking Santa to deliver you a copy.

Website: https://www.jaybaer.com/

Some bonuses on Talk Triggers:

https://docs.google.com/document/d/1L4VxLSGWm43suvTU9BeDU-faiAhSQRLwVTCHIFud_Z4/edit

 

JAY BAER, CPAE
 
Exceeding Expectations Links:

Check out this episode!

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